Get started

Submit your info for a risk-free test run of Chord.

Press Release

New York, NY - September 19, 2023 - Chord, a Commerce Platform Software as a Service for modern commerce, has received a SOC2 Type II report, ensuring trust and security in Chord's services.

We are delighted to announce that Chord has successfully completed our external audit and received a SOC 2 Type II report. Coming close on the heels of our SOC2 Type I report compliance, this achievement represents a significant milestone in our ongoing commitment to data security, availability, and operational excellence. We are proud to be able to demonstrate our dedication to providing our partners with the highest level of trust and security in our software services.

What is SOC 2?

SOC 2 is an internationally recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA). It involves a thorough evaluation of a company's controls and safeguards related to the security, availability, processing integrity, confidentiality, and privacy of customer data. The resulting SOC 2 report provides a comprehensive analysis of our adherence to these vital data protection principles. Type I is a report that shows we have controls in place, while Type II is a report that shows those controls are in place and operating effectively over time. We are proud to have both.

SOC2 is a detailed report that gives useful information about the controls we have in place to safeguard the security and availability of our systems. This report is available to our partners, or potential partners.

Why is this important?

Data Security and Protection: As a software company, we understand the criticality of safeguarding your data. The SOC 2 audit assesses the effectiveness of our security measures and protocols, providing you with assurance that your valuable information is protected from unauthorized access, breaches, or data loss.

Customer Trust and Confidence: Successfully completing the SOC 2 examination demonstrates our dedication to maintaining high standards in data security. The resulting report serves as tangible evidence of our commitment to handling your data responsibly and securely, further strengthening the trust and confidence you place in our services.

Regulatory Compliance: In an era of increasingly stringent data privacy regulations, the SOC 2 report showcases our adherence to industry best practices. It signifies that we have implemented measures to meet the regulatory requirements concerning data protection, which in turn directly benefits our customers' compliance efforts.

Operational Excellence: The SOC 2 examination involves rigorous testing and assessment of our internal processes. By obtaining the SOC 2 report, we demonstrate our commitment to operational excellence, ensuring that your experience with our software solutions is seamless and efficient.

Competitive Advantage: The SOC 2 report sets us apart in the market by highlighting our dedication to data security and customer trust. This achievement reinforces our position as a reliable and responsible partner, offering you the assurance of engaging with a company that places a premium on security.

Chord recognizes the importance of data security and we continuously invest in our infrastructure, processes, and personnel to meet and exceed the industry's evolving standards. Receiving the SOC 2 report underscores our ongoing efforts to provide you with excellent security and exceptional service.

We extend our sincere appreciation to all our customers and partners for your continued support on this journey. Your trust inspires us to strive for excellence every day.

For any questions or further information regarding our SOC 2 report, please contact our security team via